Privacy Notice
Last updated: 17 June 2026 LDW Joinery ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Notice explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.
LDW Joinery
07983 656168
If you have any questions about this Privacy Notice or how we handle your personal information, please contact us using the details above.
What Information We Collect
We may collect and process the following information: Your name Email address Telephone number Property address Details about your project or enquiry Any information you provide when contacting us by phone, email or through our website Technical information about your visit to our website, including your IP address, browser type and pages viewed
How We Collect Your Information
We collect information when you: Complete a contact form on our website Call, email or message us Request a quotation or consultation Engage us to provide our services Browse our website
How We Use Your Information
We use your personal information to: Respond to your enquiries Provide quotations and estimates Arrange site visits and consultations Deliver our services Manage customer relationships Improve our website and services Meet our legal and regulatory obligations We will only use your information for the purposes for which it was collected.
Our Lawful Basis for Processing
Under UK data protection law, we rely on the following lawful bases: Contract: Processing is necessary to provide services you have requested or to take steps before entering into a contract. Legitimate Interests: Processing is necessary for the operation and improvement of our business and services. Legal Obligation: Processing is necessary to comply with our legal responsibilities. Where we rely on consent, you can withdraw your consent at any time.
Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties where necessary to operate our business, including: Website hosting providers IT support providers Professional advisers such as accountants or legal advisers Contractors or suppliers involved in delivering your project We require all third parties to respect the security of your personal information and process it in accordance with the law.
How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and tax requirements. The retention period may vary depending on the nature of your enquiry or project.
Website Analytics and Cookies
Our website may use cookies and similar technologies to improve your experience and understand how visitors use our website. For more information about the cookies we use, please refer to our Cookie Policy. You can control cookies through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Your Rights
Under UK data protection law, you have the right to: Access the personal information we hold about you Request correction of inaccurate information Request deletion of your information in certain circumstances Restrict or object to our processing of your information Request transfer of your information to another organisation Withdraw consent where processing is based on consent To exercise any of these rights, please contact us using the details provided above.
Making a Complaint
If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue. You also have the right to complain to the: Information Commissioner's Office Information Commissioner's Office
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be published on this page, and the updated version will take effect immediately upon posting.